Our Open Box Policy allows us to provide exceptional value to our customers by offering deals on working items that have been returned by previous customers. All Open Box items have been carefully reviewed and tested by our teams before being offered by sale.
Each product is diligently cleaned and disinfected prior to being listed for sale to ensure sanitation.
Inspection includes full testing of all product features. Our Open Box products are all determined by our product experts to be working, completely intact, and have minimal cosmetic damage.
Disposable items such as ear tips will be discarded from Open Box items. If purchasing Open Box IEMs or earbuds, we suggest purchasing ear tips separately.